Terms and Conditions

1. Acceptance of Terms

By accessing and using RLA Artisanal Cosmetics website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

2. Products and Services

• All products are subject to availability
• Prices are in Indian Rupees (₹) and may change without notice
• Product images are for illustration purposes; actual products may vary
• We reserve the right to limit quantities purchased

3. Orders and Payment

• All orders are subject to acceptance and availability
• We accept Cash on Delivery (COD) as the primary payment method
• We reserve the right to refuse or cancel any order
• Order confirmation will be sent via email

4. Shipping and Delivery

• Shipping is currently available within India only
• Delivery times are estimates and not guaranteed
• Risk of loss passes to you upon delivery
• You must provide accurate shipping information
• Free shipping on all orders

5. Returns and Refunds

• Products can be returned within 7 days of delivery
• Products must be unused and in original packaging
• Cosmetics and personal care items may have restrictions
• Refunds will be processed within 7-10 business days
• Shipping charges are non-refundable

6. User Accounts

• You are responsible for maintaining account confidentiality
• You must provide accurate and complete information
• You must be at least 18 years old to create an account
• We reserve the right to suspend or terminate accounts

7. Product Usage and Safety

• Always perform a patch test before using new products
• Discontinue use if irritation occurs
• Keep products out of reach of children
• Check ingredients for potential allergens
• We are not responsible for misuse of products

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of RLA Artisanal Cosmetics and protected by copyright laws. You may not reproduce, distribute, or use any content without written permission.

9. Limitation of Liability

RLA Artisanal Cosmetics shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product.

10. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of modified terms.